SkyVisor eLearning
Common Questions (FAQ)
Use the SkyVisor web platform to plan your simulation flight first, then schedule your actual inspections. The process is explained step-by-step in the eLearning module.
Use the “Forgot Password” feature to reset your password. If you continue having issues, contact our support team at support@skyvisor.ai
The number of quizzes varies by course type (Solar, Wind, or Rooftop). Each chapter typically contains 1-2 quizzes. A progress bar shows your advancement and indicates which quiz you’ve just completed.
First check that you are using the correct link sent by email. If the problem persists, contact our support team at support@skyvisor.ai with your e-mail address and we’ll help you solve the access problem.
The download link for the drone application is provided in the eLearning course. If you can not find it, it’s mentioned in Chapter 3 of the course, or contact our support team for direct assistance.
Yes, absolutely. The simulation flight is mandatory to ensure your drone is properly configured with the SkyVisor application. This is explained in detail in Chapter 3 of the e-learning.
If you are a SkyVisor Rooftop user, instructions for using the web platform are included in the eLearning module. You’ll learn how to navigate the platform, create annotations, analyze results, and generate reports.
Our support team is available Monday-Friday by phone (+33 1 84 25 58 23) for urgent on-site assistance, or by email (support@skyvisor.ai) for platform-related questions.
You’ll receive a completion certificate automatically once you pass all required quizzes with 80% or higher. Our operations team also tracks completion status.
You’ll need a computer or laptop with internet access to complete the eLearning. For practical application, you’ll need a compatible DJI drone and the SkyVisor drone application.
Access to the e-learning platform is typically provided for the duration of your contract. Contact your sales representative for specific details about your access period.